メインコンテンツへスキップ

BlueXP Cloud Backup Serviceで「Failed to find information for object store configuration」というエラーが表示される

Views:
Visibility:
Public
Votes:
0
Category:
cloud-backup-service
Specialty:
bluexp<a>BlueXPのバックアップとリカバリ</a><a>2010052743</a>
Last Updated:

環境

  • BlueXP
  • Cloud Backup Service(CBS)

問題

  • Cloud Backup Service(CBS) バックアップジョブが停止する
  • ONTAPコマンド「snapmirror show -instance」が次のエラーを表示します:

Failed to find information for object store configuration with"usage" of "data" in Dblade for endpoint"netappbackupexxxx:/objstore/xxxx_dst

  • EMSログ に ホスト名「netappbackupeXXXXX.blob.core.windows.net」を解決できないと報告される

Sat Jun  1 11:31:55 CST 2024 send_obj_store_config_info_to_dblade 968 object_store_config_ksmf_op() createerror on node XXX for rel uuid 7d2636f4-1fc7-11ef-95fa-XXXXXXXX: Hostname"netappbackupeXXXXX.blob.core.windows.net" cannot be resolved.Check the spelling of the hostname and check the systems DNS availability usingthe "vserver services name-service dnscheck" command.​​​​​​

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.