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オンプレミスのBlueXP  分類インストーラが失敗し、BlueXP  UIから再試行できない

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Category:
cloud-manager
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bluexp
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環境

  • BlueXP
  • BlueXP  分類

問題

  • オンプレミスで実行されているBlueXP  Connectorを使用したオンプレミスVMのBlueXP  分類の手動インストールが、BlueXP  UIで生成された製品インストールコマンドを実行すると、次のエラーで失敗します。
ERROR: failed to solve: failed to compute cache key: failed to calculate checksum of ref 545k9fzi8dvfhlqbmi49o9cqi::q09sonez3r72rp1kyvs9zrctq: "/libs": not found
2024-10-30 13:44:35 ERROR Pull images and populate DB - error
2024-10-30 13:44:35 INFO Killing Probe API
Traceback (most recent call last):
  File "/data/first_install.py", line 728, in <module>
   main()
  File "/data/first_install.py", line 578, in main
   pull_populate_deploy()
  File "/data/install_logging.py", line 104, in wrapper
   return func(*args, **kwargs)
  File "/data/first_install.py", line 304, in pull_populate_deploy
   execute_command(["./build_pull_dockerfiles.sh"], cwd=CLOUD_COMPLIANCE_PATH, stream_stdout=True, output_log_level=logging.INFO)
  File "/data/exec_cmd.py", line 29, in execute_command
   raise subprocess.CalledProcessError(returncode=p.returncode, cmd=args[0], output=std_out, stderr=std_err)
subprocess.CalledProcessError: Command '['./build_pull_dockerfiles.sh']' returned non-zero exit status 1.
  • ユーザーが分類のインストールを再試行すると、BlueXP  UIが次のエラーで失敗します。
    "Something went wrong. BlueXP is preparing the Connector. Please wait a few moments"

 

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