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Cloud Insight CollectorがPermission deniedエラーで失敗する

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環境

  • Cloud Insight サービス (CI)
  • Acquisition Unit(AU;収集ユニット)

問題

  • データコレクタがエラーで失敗しました:
Internal error: Failed to save model: /var/log/netapp/cloudinsights/acq/runtime/xxxxxxxxx/storageperformance_xxxxxxxxx.xml (Permission denied)
  • AUサーバでAcquisition Serviceのステータスがfailedと表示されます。

AUserver@xxx ~ $ systemctl status acquisition
acquisition.service - CloudInsights Acquisition
   Loaded: loaded (/lib/systemd/system/acquisition.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Thu <date_time>; 2h 16min ago
   Process: 1077 ExecStart=/opt/netapp/cloudinsights/acq/scripts/acquisition.server start (code=exited, status=1/FAILURE)
  Main PID: 1077 (code=exited, status=1/FAILURE)
Warning: some journal files were not opened due to insufficient permissions.

  • サービスの再起動/サーバーの再起動 も役に立たない

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