メインコンテンツまでスキップ

オンプレミスAUからCVOに対するONTAPI要求「cluster-identity-get」「get」Connection Resetの実行に失敗しました

Views:
5
Visibility:
Public
Votes:
0
Category:
cloud-insights
Specialty:
oci
Last Updated:

環境

  • クラウドインサイト( CI )
  • Acquisition Unit ( AU )
  • Cloud Volume ONTAP ( CVO )
  • Cloud Manager ( CM )
  • データ保護(DP)
  • Amazon Web Service ( AWS )

問題

  • 問題 1:接続がありません
    • オンプレミスからCVOプライベートIP(クラスタLIF)に接続できないため、pingの50%が廃棄されます
    • オンプレミスのクラスタに対してクラスタピアリングが「利用不可」と表示される
  • 問題 2:Cloud InsightではCVOを監視します
    • Cloud Insight Acquisition UnitがオンプレミスからCVOに接続しようとすると、接続がリセットされます。
      • 2022-06-15 16:51:22,464 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] data_collector_name [Error retrieving data] - Failed to execute request: Connection reset: cluster-identity-get||| ([Device name https://172.x.x.x:443]: Failed to execute request: Connection reset: cluster-identity-get|||)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.