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BlueXP  がCVO作業環境をキャンバスにロードできず、「server error」と表示される

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cloud-manager
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環境

  • BlueXP
  • Cloud Volumes ONTAP(CVO)

問題

  • コネクタの切り替え時にBlueXP  GUIエラーが発生しました: 
    The tab or service has unexpectedly crashed.
    Error printed to console.
    If the error recurs please contact Support.

clipboard_e42fa0929523288b8c823acb0162cd5a4.png

  • BlueXP  Connectorで管理しているCVOについて、Canvasで障害が発生していると表示される"Server error"
  • ヘルプ(?)にアクセスしようとしたとき>[サポート]>[BlueXP  Connector]ページで、ロードに失敗し、次のエラーが返されます。
    "Failed To get configuration: Server Fault"
    "Failed to Fetch existing support schedule configuration: Server Fault"
    "Failed to fetch existing support configuration: Server Fault"

 

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