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BlueXPで「Update System Image」に失敗したがCVOのANDUが完了していると表示される

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環境

  • NetApp BlueXP(BXP)
  • NetApp Cloud Volume ONTAP(CVO)
  • 9.12.1RCから9.13.0P3へのアップグレード

問題

  • タイムラインの「システムイメージの更新」タスクで、blueXPでのアップグレードに失敗したと表示されます。
  • CVO自体がアップグレードされました。
  • マルチバイト文字のqtree名が1つあります。
 
エラーの例 server.log
2023-08-09 09:32:34,026 UTC INFO  [Update System Image      ] [4b8bb369-04ca-4b74-9bc3-47eeae9e53e3] [6ZenWh8U95  ] [CommuFS Admin  ] (oncloud-akka.actor.default-dispatcher-791) [AzureNonDisruptiveHaUpdateExecutor:87] Updating volumes qtree (xxx,xxx,xxx) oplock value to false
 
 
2023-08-09 10:38:47,449 UTC INFO  [Update System Image      ] [4b8bb369-04ca-4b74-9bc3-47eeae9e53e3] [6ZenWh8U95  ] [CommuFS Admin  ] (oncloud-akka.actor.default-dispatcher-1865) [KinesisClient:88] Failed record:audit_stream_production,{"auditRecord":{"errorMessage":"Timeout reached when connecting to remote API","actionParameters":"{\"qtreeName\":\"xxxx\",\"volumeName\":\"xxxx\",\"svmName\":\"svm_xxxxx\",\"enableOplock\":true,\"_cluster\":\"xx.xxx.xx.xx,xx.xx.xx.xx\",\"_failure\":\"Timeout reached when connecting to remote API\"}","date":1691577522370,"status":"Failed","actionName":"Modify Qtree"

 

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