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BlueXPで非アクティブなコネクタが表示される

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bluexp<a>2010018185</a>
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環境

  • BlueXP
  • サービスマネージャー2
  • コネクタバージョン3.9.36 

問題

  • コネクタがAzure Portalからオンラインになっていても、BlueXPには非アクティブと表示されます。
  • ローカルUIにログインしようとすると、次のエラーが表示されます。 
        既存のサポートスケジュール設定を取得できませんでした：サーバ障害

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