メインコンテンツへスキップ

NSS 資格情報エラーにより NetApp Console からサポートケースを作成できません

Views:
28
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

環境

  • NetApp Console
  • ケース管理

問題

NSS アカウントがアクティブであるにもかかわらず、以下のエラーが発生し、NetApp Console からサポート ケースを作成または表示できません:
Operation failed, Please update your NSS credentials
Unable to create support case from BlueXP with NSS credentials error
 
NSS アカウントのステータス:
Unable to create support case from BlueXP with NSS credentials error

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • この記事は役に立ちましたか?