NetApp Console（旧BlueXP）にSign inできない - 複数のユーザ プロファイルがすでに存在します
環境
- NetApp コンソール
- アイデンティティ フェデレーション
- Auth0ログイン
- NetApp Support Site（NSS）問題
- Data Infrastructure Insights（DII）
問題
- 新しいユーザー登録後、NetApp Console にログインできません：
access_denied: [!] Rule: Multiple user profiles already exist - cannot select base profile to link withThe provided email address was already registered using the "Sign in to BlueXP" option. You’ll need to log in using that option.Using multiple login methods with the same email address is not supported.access_denied: deny_user_already_exist_regular/User with email already exists via regular signup or SSO federation.
- DIIにログインできません。以下のエラーが表示されます:
Data Infrastructure Insights
We are unable to process your request at this time.
Authentication failed: access denied
We are having trouble logging you in. Please try again after sometime.
Please contact NetApp customer support or visit the NetApp support site for more information.