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BlueXPからサポートケースを開けません

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環境

  • NetApp BlueXP
  • Cloud Volumes ONTAP
  • 従量課金制（PAYGO）

問題

BlueXPからサポートケースを開始すると、次のエラーメッセージが表示されます。

The selected system has not yet been registered for support. You can see details on how to register here. or use the in-product chat using serial number XXXX for assistance with this issue.
if the system has already been registered.
ym_open_case_bluexp.png

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