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Cloud Sync - SQSエンドポイントへのタイムアウト/不明なエラーが原因でスキャンが失敗する

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環境

  • BlueXPのコピーと同期

問題

Cloud SyncのスキャンがUIから「unknownError」が表示され、データブローカーのログからタイムアウトして失敗します。
 
Line  6737: [2025-01-13T20:59:11.431] [ERROR] [SCANNER] [5] [11362] scan operation failed for rid: 6752d108481c4b4939160f88 with error TimeoutError: Socket timed out without establishing a connection within 60000 ms sending errorMessage { step: 'LIST', relationshipId: '6752d108481c4b4939160f88', status: 'FAILED', objectType: 'DIRECTORY', bytes: 0, items: 1, reason: { code: 'unknownError' }
 

Failed to receive messages from queue https://sqs.us-east-1.amazonaws.com/167338112540/CS_prod_scanner_6752cfb2481c4b4939143bbc_1736781495317 Error [TimeoutError]: Socket timed out without establishing a connection within 60000 ms

[2025-01-13T16:23:00.121] [ERROR] [SCANNER] [6] [11369] Failed to receive messages from queue https://sqs.us-east-1.amazonaws.com/167338112540/CS_prod_scanner_6752d12f481c4b4939164a17_1736784793736 QueueDoesNotExist: The specified queue does not exist.

 

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