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ktlsdに繰り返し失敗しました

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環境

  • ONTAP 9.10.1
  • ONTAP 9.11.1
  • Cloud Volumes ONTAP(CVO)
  • NetAppファブリックプール
  • NetAppクラウド階層化
  • NetApp Cloud Backup Service(CBS)
  • SnapMirror

問題

  • EMSでktlsd failureアラートを確認します(EMSスロットルのため、最大10分ごとに繰り返します)。

Thu Sep 15 18:07:32 +0000 [Cluster-01: ktlsd: ktls.failed:notice]: "The TLS connections have failed several times with remote host '##.##.##.##' in IPspace '###', for which the latest reason given is: OpenSSL: error:7E000003:lib(252)::reason(3)."

  • オブジェクトストアが使用不可とマークされている(CVOが引き続きと表示される場合があるため available、 EMSログで確認)

::*> storage aggregate object-store show
   Aggregate    Object Store Name Availability   Mirror Type
   -------------- ----------------- -------------  -----------
   aggr01         StorageAccount  unavailable   primary
   aggr02         StorageAccount  unavailable   primary
   2 entries were displayed.

Error: command failed: Initializing the object store profiler on node "Cluster-01" for object store "StorageAccount" failed. Reason: OpenSSL: in function func(0): reason(3). Wait a few minutes and try the command again.

  • CVOの場合、Cloud Managerを使用した階層化対応アグリゲートへの階層化対応アグリゲートまたはディスクの追加の作成が、次のいずれかのエラーで失敗することがあります。
Error:Cannot verify availability of the object store from node <Nodename>. Reason: OpenSSL: in function func(0): reason(3).
 
Error:Cannot verify availability of the object store from node <Nodename>. Reason: Wrong port or server is not reachable.
 
  • Azureに導入されたCVOでは、ルートストレージアカウントへの接続の問題が原因でMDPが発生する可能性があります。

PANIC: DIAGNOSTIC PANIC Disk deleted or missing on cloud shared HA in SK process config_thread on release 9.11.1 (C)

  • Cloud Managerの階層化ダッシュボードに が表示される場合がありCloud tier is not availableます。

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