Data Infrastructure InsightsのAcquisition Unitが「Heartbeat Failed」と表示される

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Category:: cloud-insights

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環境

Data Infrastructure Insights（DII）（旧称Cloud Insights）
Acquisition Unit（Linux / Windows）

問題

DIIのAcquisition UnitのステータスがHeartbeat Failedと表示される
Acquisition AgentとWorkload Security Agentの両方が同じサーバにインストールされている。（許可されているが推奨されない）
acq.log：

ERROR [main] com.onaro.sanscreen.acquisition.framework.Main (Main.java:207) - Main - failed to start services: CI cluster unreachable: Error executing HEAD request to /. INFO [main] com.onaro.sanscreen.acquisition.framework.mgmt.AcquisitionUnitManager (AcquisitionUnitManager.java:338) - Reporting AU opStatus 'ok, restarting' INFO [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1265) - Acquisition Unit logging into Cloud Insights... INFO [main] com.netapp.oci.common.vault.WildFlyVault (WildFlyVault.java:42) - AUDIT: Retrieve keystore_new_password.d4af6e0d-5d7f-4f72-bc45-41bde76feb36 from vault INFO [main] com.netapp.oci.common.vault.WildFlyVault (WildFlyVault.java:42) - AUDIT: Retrieve truststore_new_password.d4af6e0d-5d7f-4f72-bc45-41bde76feb36 from vault INFO [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1124) - Created new single-use HTTP client WARN [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1723) - Request failed, retrying in 495 ms: Error executing GET request to /rest/v1/au/login/c93d6923-340e-4de8-a2f8-df70be8ce2a5. com.netapp.ci.sharedlibs. http.RequestException: Error executing GET request to /rest/v1/au/login/c93d6923-340e-4de8-a2f8-df70be8ce2a5. . . . Caused by: org.apache. http.conn.HttpHostConnectException: Connect to 172.23.64.2:3128 [/172.23.64.2] failed: Connection refused (Connection refused) . . . Caused by: java.net.ConnectException: Connection refused (Connection refused) . .

ERROR [main] com.onaro.sanscreen.acquisition.framework.mgmt.FrameworkService (FrameworkService.java:84) - Framework service start error: CI cluster unreachable: Error executing HEAD request to /. Response failed with status 407: Proxy Authorization Required. . . Caused by: com.netapp.ci.sharedlibs.http.RequestException: Error executing HEAD request to /. Response failed with status 407: Proxy Authorization Required.

Acquisition Unitのバージョンが最新バージョンより古い