すべてのコレクタが同時にErrorステータスになり、Error Code AGENT008が表示されます。
環境
- Cloud Insights（CI）
- ストレージワークロードのセキュリティ
問題
- accounts@service.cloudinsights.netapp.comから 次のアラートEメールが送信されます。
- 件名：
Critical Health Alert: Storage Workload Security Data Collector '<Collector Name>' is disconnected
Description: SVM Data Collector '<Collector Name>' is disconnected. The SVM is not monitored and protected.
Error: Failed to determine the health of the collector within 2 retries, try restarting the collector again(Error Code: AGENT008)
- 件名：
Warning Health Alert: Storage Workload Security User Directory Collector '<Collector Name>' is disconnected
Description: User Directory Collector '<Collector Name>' is disconnected. Users' information is not updated.
Error: Failed to determine the health of the collector within 2 retries, try restarting the collector again(Error Code: AGENT008)
- 次のように表示されたすべてのコレクタは、
Errorステータスにメッセージが表示されます。- ワークロードセキュリティ > コレクタ > データコレクタ
- [ワークロードセキュリティ ]> [コレクタ]>[ ユーザディレクトリコレクタ]
Failed to determine the health of the collector within 2 retries, try restarting the collector again(Error Code: AGENT008)
agent.logでコレクタのステータスを取得できcertificate_unknownず、監視ターゲットから削除されたことを示します。
[ERROR] [prod] [<TENANT_ID>] [<AGENT_UUID>] [agent-AgentDataSourceStateManagerActor] - Failed to get state of <DATASOURCE_UUID>, reason: NotAfter: <TIMESTAMP>
..
[ERROR] [prod] [<TENANT_ID>] [<AGENT_UUID>] [agent-AgentDataSourceStateManagerActor] - Failed to get state of <DATASOURCE_UUID>, reason: Received fatal alert: certificate_unknown
..
[INFO] [prod] [<TENANT_ID>] [<AGENT_UUID>] [agent-AgentDataSourceStateManagerActor] - Removed collector: <DATASOURCE_UUID> from monitoring
..
[INFO] [prod] [<TENANT_ID>] [<AGENT_UUID>] [agent-AgentDataSourceStateManagerActor] - All collector health status has been updated- stateMap: [Map(<DATASOURCE_UUID> -> error)], statusMap: [Map(<DATASOURCE_UUID> ->Failed to determine the health of the collector within 2 retries, try restarting the collector again(Error Code: AGENT008))]
..
[WARN] [prod] [<TENANT_ID>] [<AGENT_UUID>] [agent-AgentDataSourceJvm] - Skipped Refresh Jwt as the datasource <DATASOURCE_UUID> is not running