メインコンテンツまでスキップ

Cloud Insights ワークロードセキュリティエージェントのステータスが、バックエンドからのアップグレード後に接続されていませんと表示されます

Views:
18
Visibility:
Public
Votes:
0
Category:
cloud-insights<a>2009337917</a>
Specialty:
cloud
Last Updated:

環境

Cloud Insights ワークロードセキュリティ

問題

バックエンドからのアップグレード後にエージェントが接続されていません。Kibanaログにエラーメッセージが表示されます。

2022-10-13T13:11:02,366 [ERROR] [prod] [bd06dbfc-663e-4517-9805-741e5d6ee148] [5d0a52bd-563b-408f-82d8-3aecb7986267] [agent-ProcessPollingResponse] - {   "code": "AgentUpgradeFailure",   "message": "Agent upgrade failed with exit code 1. reason: mv: inter-device move failed: ‘/tmp/cloudsecure-agent-1665666659/cloudsecure-agent-1.520.0’ to ‘/opt/netapp/cloudsecure/cloudsecure-agent-1.520.0’; unable to remove target: Directory not empty\nFailed to update files.

{Err.Code 1}

\n",   "target": "Agent upgrade failed"

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.