Data Infrastructure InsightsでAcquisition Unitの接続ステータスが「Heartbeat Failed」と表示される

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Category:: cloud-insights

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環境

Data Infrastructure Insights（DII）（旧称Cloud Insights）
DII Acquisition Unit（Linux）

問題

DIIでAcquisition Unitの接続ステータスが「Heartbeat Failed」と表示される。

acqログには次のエラーが表示されます。

2023-06-16 03:19:32,452 INFO [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1124) - Created new single-use HTTP client 2023-06-16 03:19:33,058 WARN [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1738) - Request failed after 25 attempts in 300230 ms: /rest/v1/au/login/<tenant_ID> 2023-06-16 03:19:33,059 ERROR [main] com.onaro.sanscreen.acquisition.framework.mgmt.AcquisitionUnitManager (AcquisitionUnitManager.java:380) - Failed to report AU opStatus 'ok, restarting': Error executing GET request to /rest/v1/au/login/<tenant_ID>. com.netapp.ci.sharedlibs. http.RequestException: Error executing GET request to /rest/v1/au/login/<tenant_ID>. 2023-06-16 03:19:33,061 ERROR [main] com.onaro.sanscreen.acquisition.framework.Main (Main.java:166) - Main - CI cluster unreachable: Error executing HEAD request to /. com.onaro.sanscreen.acquisition.framework.FrameworkException: CI cluster unreachable: Error executing HEAD request to /. 2023-06-16 03:19:43,063 ERROR [Main End Request Listener] com.onaro.sanscreen.acquisition.framework.StopListenerThread (StopListenerThread.java:245) - Main - Failed to signal acquisition to stop: Socket closed java.net.SocketException: Socket closed 2023-06-16 03:20:14,586 INFO [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1124) - Created new single-use HTTP client 2023-06-16 03:20:15,494 WARN [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1738) - Request failed after 8 attempts in 30623 ms: / 2023-06-16 03:20:15,495 ERROR [main] com.onaro.sanscreen.acquisition.framework.mgmt.FrameworkService (FrameworkService.java:84) - Framework service start error: CI cluster unreachable: Error executing HEAD request to /. com.onaro.sanscreen.acquisition.framework.FrameworkException: CI cluster unreachable: Error executing HEAD request to /.

2023-06-16 02:37:46,660 WARN [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1723) - Request failed, retrying in 333 ms: Error executing HEAD request to /. com.netapp.ci.sharedlibs. http.RequestException: Error executing HEAD request to /. . . . Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target . . Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target . . Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target