Cloud Insights へのログイン時にCloud Insights Acquisition Unitのインストールが失敗する
環境
- Cloud Insightサービス(CI)
- Linux Acquisition Unit(AU)
問題
- CIへのログイン中にAUのインストールに失敗する
1/8 Acquisition Unit Starting
2/8 Sending Certificate-Signing Request........
3/8 Connecting to Cloud Insights
4/8 Logging in to Cloud Insights...........................................................................
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Acquisition Unit failed to start after waiting for 600 seconds. Please check /var/log/netapp/cloudinsights/acq/acq.log for more details.
- に
acq.log
次のようなエラーがあります。Read timed out/Socket closed
ERROR [Timer-0] com.netapp.oci.platform.http.RmiHttpClient (RmiHttpClient.java:401) - Error processing request or during the subsequent I/O operation.
javax.ws.rs.ProcessingException: RESTEASY004655: Unable to invoke request
...
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Caused by: java.net.SocketTimeoutException: Read timed out
[Http request timer] - Aborted execution of HTTP request after 20000 ms: GET /rest/v1/au/login/<tenant uuid>
WARN [main] com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager (CommunicationManager.java:1714) - Request failed, retrying in 19502 ms: Error executing GET request to /rest/v1/au/login/<tenant uuid>.
<snipped>
Caused by: java.net.SocketException: Socket closed
- 既存のデータコレクタの場合、この問題 は
Heartbeat failure
割り当てられたAUの''として表示されることもあります