メインコンテンツへスキップ

DII WS ADコレクターが断続的に切断される

  1. 最後の更新
  2. PDFとして保存
Views:
2
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
OM
Last Updated:

環境

  • Data Infrastructure Insights（DII）
  • ワークロードセキュリティ（WS）
  • Active Directory（AD）

問題

  • WS ADコレクターが断続的にダウンします。
  • 自動的に回復する場合もありますが、コレクターを手動で再起動する必要がある場合もあります。
  • GUI のエラー:
    • User Directory Collector <collector_name>' is disconnected. Users' information is not updated
    • Connector is in error state. Service name: usersLdap. Reason for failure: Failed to retrieve LDAP users. Reason for failure: Cannot connect on the server, the connection is null
  • dsc.log：
    • [ERROR] [prod] [0[<ID>] <ID>] [<ID>] [datasource-LdapUsersRetriever] - Exception when listing users from LDAP server. Exception class: class org.apache.directory.ldap.client.api.exception.InvalidConnectionException, Exception message: Cannot connect on the server, the connection is null, Exception stacktrace: org.apache.directory.ldap.client.api.exception.InvalidConnectionException: Cannot connect on the server, the connection is null

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.