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ワークロードセキュリティでONTAP SVMデータコレクタが断続的に切断される

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環境

  • ワークロードセキュリティ(旧称Cloud Secure)
  • Cloud Insights

問題

  • ONTAP SVMデータコレクタのステータスが断続的に「エラー」または「初期化中」になる

ワークロードセキュリティでONTAP SVMデータコレクタが断続的に切断される

  • Critical Health Alertに次の情報が送信されます。

Description: SVM Data Collector '<DATA_COLLECTOR>' is disconnected. The SVM is not monitored and protected. 
Error: Connector is in error state. Service name: inventoryVolume. Reason for failure: Failed to refresh inventory for volume type of items. reason: Connection error to Storage System <STORAGE_SYSTEM_IP>: Connection reset

  • agent.log プロキシサーバーがエラーを返すことを示します

[ERROR] [prod] [<AGENT_UUID>] [<DC_UUID>] [agent-CommunicationManager] - failed to update Health of agent and collectors in CloudSecure service. Reason - Http request POST:/rest/v1/agents/<DC_UUID>/health failed with error <PROXY_SERVER>

 

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