Data Infrastructure Insightsにおける重複するBlueXP IDの削除
環境
Data Infrastructure Insights(DII)(旧称Cloud Insights)
問題
- Data Infrastructure Insights(DII)URLにログオンしようとして、以下のエラー/スクリーンショットのいずれかが表示される場合、NetAppサポートが重複ユーザーエントリを確認する必要があります。
- エラー:
Data Infrastructure Insights
We encountered a problem accessing your Data Infrastructure Insights site.
Please try again later.
Please contact NetApp customer support or visit the NetApp support site for more information
- エラー:
Data Infrastructure Insights
We encountered a problem accessing your Data Infrastructure Insights tenant.
Access Denied.
Please contact NetApp customer support or visit the NetApp support site for more information.
エラー
Oops! Something went wrong.
The provided email address is already associated with Cloud Central user login credentials. You'll need to log in
with this email address and the password that you created. Using multiple login methods with the same email
address is not supported.
Contact NetApp Cloud Support
https://mysupport.netapp.com/site/help
Close detailed error message
access_denied: with email already exists via
regular signup or SSO federation
.
エラー:
Data Infrastructure Insights
We are unable to process your request at this time.
Authentication failed: access denied
We are having trouble logging you in. Please try again after sometime.
Please contact NetApp customer support or visit the NetApp support site for more information.