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Cloud CentralまたはAuth0のアカウントを削除したあと、NSSアカウントでCIにログインできない

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Category:
cloud-insights
Specialty:
bluexp
Last Updated:

環境

  • NetAppクラウドInsight サービス（CI）
  • NetApp BlueXP
  • NetApp Cloud Central / Auth0アカウント
  • NetApp Support Site（NSS）SSOアカウント

問題

  • NetApp Cloud Central / NetApp Support Site（NSS）SSOアカウントと同じEメールアドレスで作成されたネイティブのAuth0アカウント
  • Cloud Centralアカウント/ Auth0アカウントを削除したあとにNSSアカウントを使用したCIアカウントへのログインで問題が発生したため、CIの監視ができない
  • エラー：
We encountered a problem accessing your Cloud Insights site.
Please try again later.
Please contact NetApp customer support or visit the NetApp support site for more information.

 

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