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証明書の期限が切れているため、ワークロードセキュリティエージェントに接続できません

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Category:
cloud-insights
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cloud
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環境

  • Data Infrastructure Insights(DII)(旧称Cloud Insights )サービス
  • ソフトウェアワークロードセキュリティ(SWS)

問題

  • ステータスが「Not Connected 」と表示されるワークロードセキュリティエージェント
  • エージェントサービスがホストVM内で実行されていない
  • リスタート時、数秒後に再び失敗する
  • agent.log
    [INFO] [prod] [3d532211-f783-44fb-805a-233ca946bdea] [22f222a8-3120-47d6-a726-b4a8010c34a8] [agent-AcqAuthenticationKeyGenerator] - Certificate signing request is created successfully.
    [ERROR] [prod] [3d532211-f783-44fb-805a-233ca946bdea] [22f222a8-3120-47d6-a726-b4a8010c34a8] [agent-CommunicationManager] - Received status code 401 and status response [] for the request POST:/rest/v1/agents/cert
    [ERROR] [prod] [3d532211-f783-44fb-805a-233ca946bdea] [22f222a8-3120-47d6-a726-b4a8010c34a8] [agent-CommunicationManager] - Certificate request failed, reason: Sign Agent certificate request failed. Failed to login: cannot find Authorization header
    [INFO] [prod] [3d532211-f783-44fb-805a-233ca946bdea] [22f222a8-3120-47d6-a726-b4a8010c34a8] [agent-AcqAuthenticationKeyGenerator] - Restoring agent certs from /opt/netapp/cloudsecure/agent-certs/acqkeys_backup
    [ERROR] [prod] [3d532211-f783-44fb-805a-233ca946bdea] [22f222a8-3120-47d6-a726-b4a8010c34a8] [agent-ActorSystemImpl] - Failed to configure agent. Reason: Certificate request failed, reason: Sign Agent certificate request failed. Failed to login: cannot find Authorization header}}

 

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