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ワークロードセキュリティData Collectorがネットワーク障害後に自動的に回復しない

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環境

  • Data Infrastructure Insights(DII、旧Cloud Insights)
  • ストレージワークロードのセキュリティ
  • Network問題は以前に発生しました

問題

  • 一時的なネットワーク障害の後、Data CollectorがErrorSecurity]>[Collectors]>[Data Collectors]で ステータスになり、次のメッセージが表示されます。

Connector is in error state. Service name: audit. Reason for failure: External fpolicy server terminated.

Workload Security Data Collectorが自動的に回復しない

  • DIIは次のアラートを送信します。

Description: SVM Data Collector '<DATA_COLLECTOR_NAME>' is disconnected. The SVM is not monitored and protected.
Error: Connector is in error state. Service name: audit. Reason for failure: External fpolicy server terminated.
Data Collector name: <DATA_COLLECTOR_NAME>

  • dsc.log エラーを報告:

2023-06-29T02:32:14,874 [ERROR] [prod] [<ID>] [<DATA_COLLECTOR_ID>] [3733] [datasource-AppManager] - Service audit failed with reason: External fpolicy server terminated.
2023-06-29T02:32:14,890 [INFO] [prod] [<ID>] [<DATA_COLLECTOR_ID>] [3733] [datasource-AuditManager] - Starting a singleTimer for audit service after 15 minutes
2023-06-29T02:47:18,009 [ERROR] [prod] [<ID>] [<DATA_COLLECTOR_ID>] [3733] [datasource-AuditManager] - Exception occurred while starting : Connection error to Storage System <STORAGE_IP>: No route to host (Host unreachable)

 

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