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ワークロードセキュリティコレクタが「Error Code:AGENT008 and no valid sequence number available」で失敗する

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Category:
cloud-insights<a>2009791044</a>
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環境

  • Cloud Insightsサービス(CI)
  • ワークロードセキュリティ(WS)

問題

  • ワークロードセキュリティエージェントを実行しているサーバの再起動後、1つ以上のコレクタにこのエラーが表示される

SVM/Failure reason
connector1
Failed to determine the health of the collector within 2 retries, try restarting the collector again(Error Code:
AGENT008)

connector1 Connector is in error state. Service name: audit. Reason for failure: External fpolicy server
terminated.

 

  • agent.log コネクタからのを確認すると、次のメッセージが表示される

[ERROR] [prod] [...] [80470] [datasource-ConfigManager] - Enable policy cloudsecure_svm1_policy failed for sequence 100 on SVM svm1 with message Invalid value specified for "sequence-number" element within "fpolicy-enable-policy": "100".

...
[WARN] [prod] [...] [...] [80470] [datasource-AuditManager] - Received error in configuring fpolicy. Reason: Failed to configure fpolicy on SVM svm1. Reason: No valid sequence number available to enable fpolicy policy on the SVM svm1, retriable: false

 

 

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