メインコンテンツまでスキップ

ONTAPのアップグレード後にBlueXP  でCVOがデグレード状態になる

Views:
2
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

環境

  • Cloud Volumes ONTAP(CVO)
  • Amazon Web Services(AWS)
  • メディエーター
  • HAペア
  • BlueXP

問題

ONTAPのアップグレード後、 ONTAP CLIでは正常に表示されますが、BlueXP  キャンバスではCVOがデグレード状態になります。
 
server.logから:
 
2024-11-01 15:15:17,645 UTC ERROR [Working Environment       ] [xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx] [xxxxxxxx   ] [x@x.com] (oncloud-akka.actor.default-dispatcher-209) [AwsHaDescribeFlowExecutor:126] Error while retrieving ha properties for working environment Vsa Working Environment [id: VsaWorkingEnvironment-xxxxxx, name: xxxxxxxx, ip: x.x.x.x,x.x.x.x]com.netapp.oncloud.simplicator.client.common.SimplicatorBadRequestException: Ask timed out on [Actor[akka://simplicator/user/IO-HTTP/host-connector-36#-xxxxxxxxxx]] after [30000 ms]. Sender[null] sent message of type "spray.http.HttpRequest"2024-11-01 15:16:20,370 UTC WARN  [Update all CVOs statuses    ] [xxxxxxxx] [        ] [System      ] (oncloud-akka.actor.default-dispatcher-184) [AwsHaClusterStatusCalculator:85] Calculated DEGRADED status with reason: Failed to establish HTTP connection to the mediator
 
mediator.logから:
 
[2024-11-01 15:14:28.73856] [xxx] [info] Received response:([{"message": "Connect timeout on endpoint URL: \"https://ec2.us-east-1.amazonaws.com/\"", "code": "<class 'botocore.exceptions.ConnectTimeoutError'>"}, {"message": "Unable to to determine vpc for either RT(xxx-xxxxxxxxxxxxx) or ENI(xxx-xxxxxxxxxxxxx) - Likely due to lack of permissions(check IAM role and if configured assumed role)", "code": 400}]) from mediator_route_update
 
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.