メインコンテンツまでスキップ

クラスタイメージの検証時にHA Cloud Volumes ONTAPイメージの更新が失敗する

Views:
5
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
CLOUD
Last Updated:

環境

  • BlueXP
  • HA Cloud Volumes ONTAP(CVO)

問題

  • Blue XPを使用したCVOのアップグレードが進行しない。
  • ::*> cluster image show-update-progress を実行すると、事前チェックに失敗したことが示されます。

::*> cluster image show-update-progress

      Estimated      Elapsed
Update Phase      Status           Duration     Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks   failed           00:10:00     00:01:55

  • BlueXP  タイムラインの 「クラスタイメージの検証」ステップが失敗しました。

Failed
{
 "_cluster": "172.xx.xx.xxx,172.xx.xx.xxx",
 "_failure": "There was an internal server error.",
 "nodes": null,
 "packageVersion": "9.13.0"
}

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.