コネクタを手動で更新することでBlueXPの運用が中断
環境
BlueXP
コネクターインスタンス
問題
UbuntuベースのBlueXPコネクタインスタンスについて、お客様が手動でディストリビューションの更新を開始
更新が適用されると、タイムラインにエラーが表示され始めました。
Error:Failed to start containers error: cloudmanager_cs_reports is up-to-date cloudmanager_audit is up-to-date cloudmanager_credentials is up-to-date cloudmanager_storage_services is up-to-date cloudmanager_ontap-proxy is up-to-date cloudmanager_k8s_integ_v2_connector is up-to-date cloudmanager_traefik is up-to-date cloudmanager_monitoring is up-to-date cloudmanager_forwarder is up-to-date cloudmanager_ransomware-protection is up-to-date cloudmanager_tagging is up-to-date cloudmanager_message-poller is up-to-date Recreating c7d9acde3d9f_cloudmanager_scs_cloud ... squid is up-to-date Recreating 23a998286add_cloudmanager_tiering ... occm is up-to-date cloudmanager_compliance is up-to-date cloudmanager_health-checker is up-to-date mysql is up-to-date cloudmanager_cbs_catalog is up-to-date cloudmanager_cbs is up-to-date cloudmanager_static-file-server is up-to-date
ERROR: for c7d9acde3d9f_cloudmanager_scs_cloud 'ContainerConfig'
ERROR: for 23a998286add_cloudmanager_tiering 'ContainerConfig' cloudmanager_logs_handler is up-to-date cloudmanager_aiops is up-to-date cloudmanager_protocol-proxy is up-to-date Recreating d9eeb28f87b6_cloudmanager_snapcenter ... Recreating e95ae40903bd_cloudmanager_dr_agent ... [1031714] Failed to execute script docker-compose
ERROR: for d9eeb28f87b6_cloudmanager_snapcenter 'ContainerConfig'
ERROR: for e95ae40903bd_cloudmanager_dr_agent 'ContainerConfig'
ERROR: for cloudmanager_scs_cloud 'ContainerConfig'
ERROR: for cloudmanager_tiering 'ContainerConfig'
ERROR: for cloudmanager_snapcenter 'ContainerConfig'
ERROR: for cloudmanager_dr_agent 'ContainerConfig' Traceback (most recent call last): File "docker-compose", line 3, in <module> File "compose/cli/main.py", line 81, in main File "compose/cli/main.py", line 203, in perform_command File "compose/metrics/decorator.py", line 18, in wrapper File "compose/cli/main.py", line 1186, in up File "compose/cli/main.py", line 1182, in up File "compose/project.py", line 702, in up File "compose/parallel.py", line 108, in parallel_execute File "compose/parallel.py", line 206, in producer File "compose/project.py", line 688, in do File "compose/service.py", line 581, in execute_convergence_plan File "compose/service.py", line 503, in _execute_convergence_recreate File "compose/parallel.py", line 108, in parallel_execute File "compose/parallel.py", line 206, in producer File "compose/service.py", line 496, in recreate File "compose/service.py", line 615, in recreate_container File "compose/service.py", line 334, in create_container File "compose/service.py", line 922, in _get_container_create_options File "compose/service.py", line 962, in _build_container_volume_options File "compose/service.py", line 1549, in merge_volume_bindings File "compose/service.py", line 1579, in get_container_data_volumes Key
Error: 'ContainerConfig'NetAppの社内カスタマーサポートツールから、コネクタサービスのバージョンで次の手順を実行します。
cloudmanager_dr_agent v4.0.2-3453 Inactive Failed to run get request. Request timeout to cloudmanager_dr_agent:80 after 2000 ms
cloudmanager_forwarder b854229-21-S Inactive Failed to run get request. Connection refused: cloudmanager_forwarder/10.4.20.6:80
cloudmanager_scs_cloud v4.0.2-3453 Inactive Failed to run get request. Request timeout to cloudmanager_scs_cloud:80 after 2000 ms
cloudmanager_snapcenter v4.0.2-3453 Inactive Failed to run get request. Request timeout to cloudmanager_snapcenter:80 after 2000 ms
cloudmanager_tiering production-28dabfd-96-S Inactive Failed to run get request. Request timeout to cloudmanager_tiering:80 after 2000 ms
管理対象の作業環境の運用には実際の影響は見られませんでしたが、BlueXPでコネクタが「非アクティブ」と表示されていました。
を使用してDockerサービスを再起動しようとしています
Connector> sudo service docker restart影響を受けるサービスが再起動して終了しようとしていることを示します。