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コネクタをプロキシとして使用している場合、CVOからAutoSupportを送信できない

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Category:
cloud-manager
Specialty:
cloud<a>2009681293</a>
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環境

  • BlueXP
  • Cloud Volumes ONTAP(CVO)
  • コネクタ:

問題

  • http-put-destination および http-post-destination コンポーネントでAutoSupport httpステータスが失敗しました。

    Cluster01-01::> system node autosupport check show-details
    Node: Cluster01-01

    Category:   http-  https
          Component:   http-put-destination
           Status: failed
           Detail: HTTP/S PUT connectivity check failed for destination:
               https://support.netapp.com/put/AsupPut/ via proxy -
               XX.XX.XX.XX:3128. Error: Possible Proxy Authentication
               issue.
      Corrective Action: Ensure the user-id and password are set correctly for
               the proxy URL.

          Component:   http-post-destination
           Status: failed
           Detail: HTTP/S POST connectivity check failed for destination:
               https://support.netapp.com/asupprod/post/1.0/postAsup
               via proxy - XX.XX.XX.XX:3128. Error: Possible Proxy
               Authentication issue.
      Corrective Action: Ensure the user-id and password are set correctly for
               the proxy URL

  • Autospport invokeでhttp transmission-failedと表示される。
    Cluster01-01::*> autosupport history show
           Seq                   Attempt  Percent  Last
    Node      Num   Destination Status         Count   Complete Update
    ------------ ----- ----------- -------------------- -------- -------- --------
    Cluster01-01 235
              smtp     ignore         1     -     8/2/2023 00:51:15
               http     transmission-failed  15     -     8/2/2023 02:23:35
              noteto    ignore         1     -     8/2/2023 00:51:15
              234
              smtp     ignore         1     -     8/2/2023 00:27:01
               http     transmission-failed  15     -     8/2/2023 01:23:25
              noteto    ignore         1     -     8/2/2023 00:27:01

 

 

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