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Data Sense "No data was fetched"エラー

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環境

BlueXP
データセンス

問題

Data Senseをオンプレミスにインストールすると、インストールログにエラーは記録されません。
 
ただし、Data Senseを起動し、それぞれの作業環境に入ると、 次のような誤った動作が発生します。
 
Data_Sense_KB_1.jpg
 
コネクターサーバーから。log

2023-11-27 20:02:08,960 UTC ERROR [Working Environment] [b05f4e7e-25ce-4a1d-b0a5-xxxx] [i7XHhNxxxx] [name@company.com] (simplicator-akka.actor.default-dispatcher-84720) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/DataSenseProtocol/complianceStatus failed: Failed connecting to DataSense instance. Internal Server Error
com.netapp.oncloud.simplicator.client.common.SimplicatorException: Failed connecting to DataSense instance. Internal Server Error

2023-11-27 20:02:08,961 UTC ERROR [Working Environment] [b05f4e7e-25ce-4a1d-b0a5-xxxx] [i7XHhNxxxx] [name@company.com] (oncloud-akka.actor.default-dispatcher-1812) [DataSenseOperations:545] Failed getting compliance status. com.netapp.oncloud.simplicator.client.common.SimplicatorBadRequestException: Failed connecting to DataSense instance. Internal Server Error

どの想定フィールドにもデータは表示されません。
 
Data Senseインスタンスを再起動すると一時的な処理が表示されることがありますが、上記のようにすぐに失敗します。

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