メインコンテンツへスキップ

Data Infrastructure Insightsのデータコレクターで「リクエストの処理中またはI/O操作中にエラーが発生しました」というエラーが頻繁にアラートされる

Views:
30
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
ds_dii
Last Updated:

環境

Data Infrastructure Insights(DII)(旧称Cloud Insights)

問題

  • 頻繁なData Collectorsが失敗したアラートがDIIから受信されます
  • アラートエラー:

The poll of a data collector encountered an unexpected failure situation.
Log Source and Condition
logs.cloud_insights.acquisition(data_collector.audit.type = ERROR)
Triggered On

  • AU.LOG で報告されたエラー

ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] [foundation] <Datacollector_name> - Runtime exception: Error processing request or during the I/O operation.
com.netapp.oci.platform.http.RmiHttpRuntimeException: Error processing request or during the I/O operation.
   at com.netapp.oci.platform.http.RmiHttpClient.execute(RmiHttpClient.java:402) ~[commons-ejbHttp-9.1125.0.jar:?]
   at com.onaro.sanscreen.acquisition.sessions.AcquisitionFacadeSessionEjbHttpClient.deleteOriginatorID(AcquisitionFacadeSessionEjbHttpClient.java:142) ~[compose_api-1.579.0.jar:?]
   at com.onaro.sanscreen.acquisition.foundation.datasource.FoundationListener.deleteOriginatorID(FoundationListener.java:249) ~[netapp_ontap.jar5993883564899089984.jar:?]
   at com.onaro.sanscreen.acquisition.foundation.datasource.FoundationListener.handleMoidUpgrade(FoundationListener.java:470) ~[netapp_ontap.jar5993883564899089984.jar:?]
   at com.onaro.sanscreen.acquisition.foundation.datasource.FoundationListener.sampleSuccessful(FoundationListener.java:132) ~[netapp_ontap.jar5993883564899089984.jar:?]
Caused by: javax.ws.rs.ProcessingException: RESTEASY004655: Unable to invoke request
  at org.jboss.resteasy.client.jaxrs.engines.ApacheHttpClient4Engine.invoke(ApacheHttpClient4Engine.java:318) ~[resteasy-client-3.5.0.Final.jar:3.5.0.Final]
Caused by: java.net.SocketTimeoutException: Read timed out
  at java.net.SocketInputStream.socketRead0(Native Method) ~[?:?]

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.