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NetApp Console アカウントへのユーザーの追加が次のエラーで失敗します：ロールの割り当てに失敗しました、ID サービス auth0 リクエストが失敗しました

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環境

  • NetApp Console（旧称BlueXP）
  • アイデンティティ フェデレーション
  • Microsoft Entra ID

問題

新たにサインインしたNetApp Consoleユーザーを既存のNetApp Consoleアカウントに追加しようとすると、次のエラーが発生します： 
Failed to assign a role to <email ID>: Identity service auth0 request failed: Failed to get user details using email <email ID>.

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