メインコンテンツへスキップ

Zscaler プロキシを使用した NetApp Console からのエージェントのデプロイに失敗しました

Views:
6
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
cloud
Last Updated:

環境

  • NetApp Agent Console
  • Zscaler プロキシ
  • Microsoft Azure

問題

  • NetApp コンソールからのエージェントのデプロイが次のエラーで失敗しました:

{"level":"error","ts":"2025-11-29T01:04:33.046Z","caller":"checks/network.go:242","msg":"proxy request failed for 'https://signin.b2c.netapp.com': Get \"https://signin.b2c.netapp.com": proxyconnect

  • 明示的なプロキシ サーバと証明書の設定を指定して次のコマンドを使用してプロキシ サーバをテストすることも失敗しました

./NetApp-Console-Agent-Cloud-v4.1.0 --proxy https://xxx.xxx.zscalerthree.net:9400/ --cacert /tmp/20251129/zscaler.cer
[2025-11-29 11:50:50.986] | https://api.bluexp.netapp.com/tenancy/health   | FAILED (network check failed: Get "https://api.bluexp.netapp.com/tenancy/health": proxyconnect tcp: read tcp 10.xx.xx.xx:58180->xxx.xxx.110.22:9400: read: connection reset by peer)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.