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CVOアップグレードが“paused-on-error”になり、Azureでノードが応答しない

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cloud-volumes-ontap-cvo
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環境

  • Cloud Volumes ONTAP
  • Microsoft Azure
  • ONTAP 9.17.1P3 to 9.17.1P11HF1
  • HA (High Availability) 構成

問題

Azure上のCloud Volumes ONTAP HAペアで、NetApp Consoleを使用してONTAPをバージョン9.17.1P3から9.17.1P11HF1へアップグレードを開始した後、一方のノードは正常にアップグレードされますが、もう一方のノードが応答しなくなります。アップグレード処理が以下のステータスとエラーで一時停止します:

cvonodes::> cluster image show-update-progress Estimated Elapsed Update Phase Status Duration Duration -------------------- ----------------- --------------- --------------- Pre-update checks completed 00:02:00 00:01:57 ONTAP updates paused-on-error 00:47:00 12:35:14 Details: Node name Status Status Description -------------------- ----------------- -------------------------------------- <node_1> failed Error: Node "<node_1>" is not in "waiting for giveback" state. Action: Use the "storage failover show" to verify that node "<node_1>" is in one of the following states: "waiting for giveback" or "connected". <node_2> completed

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