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AVAでディスクの再構築が「有効なシェルフのシリアル番号を入力」のエラーを報告している

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環境

AltaVault 4.4 以降

問題

シェルフのシリアル番号でエラーが報告されているため、ディスクの再構築を開始できません。

(CLI) # show hwraid disk information

Adapter ID 0, Shelf serial Error, RAID Group 0:
============================================
[1, 15, 0] online      [1, 15, 1] online                [1, 15, 2] online       [1, 15, 3] online
[1, 15, 4] online      [1, 15, 5] unconfigured, good       [1, 15, 6] online       [1, 15, 7] online
[1, 15, 8] online      [1, 15, 9] online                [1, 15, 10] online      [1, 15, 11] online

ログからシェルフのシリアル番号を特定してリビルドを開始しようとすると失敗します。

(CLI) # hwraid disk-add serial SHJSG1731000246 slot 5
Enter valid shelf serial number.

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