メインコンテンツまでスキップ

AltaVault から SnapMirror デスティネーションへの単一ファイルのリストアが CSM で失敗しました タイムアウト

Views:
14
Visibility:
Public
Votes:
0
Category:
altavault
Specialty:
dp
Last Updated:

環境

  • AltaVault 4.4.x 
  • ONTAP 9

問題

  • AltaVault からの SnapMirror 単一ファイルのリストアで、ファイル情報の要求が 10 分以上かかると、次のエラーでリストアが失敗します。
Last Transfer Error: Failed to get information for source endpoint "xxx.xxx.xxx.xxx:/share/data_vol" for setup of transfer. (CSM: An operation did not complete within the specified timeout window.)
 
  • AltaVault データベースからファイル情報を取得中に、 AltaVault ログにエラーは表示されません。

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.