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AltaVault から SnapMirror デスティネーションへの単一ファイルのリストアが CSM で失敗しました タイムアウト

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環境

  • AltaVault 4.4.x 
  • ONTAP 9

問題

  • AltaVault からの SnapMirror 単一ファイルのリストアで、ファイル情報の要求が 10 分以上かかると、次のエラーでリストアが失敗します。
Last Transfer Error: Failed to get information for source endpoint "xxx.xxx.xxx.xxx:/share/data_vol" for setup of transfer. (CSM: An operation did not complete within the specified timeout window.)
 
  • AltaVault データベースからファイル情報を取得中に、 AltaVault ログにエラーは表示されません。

 

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