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クラウドクレデンシャルのローテーションを実行すると、 AltaVault で「 access denied 」メッセージが生成されます クレデンシャルが更新されていないため

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Category:
altavault
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dp
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に適用されます

  • AVA-V
  • AVA – C
  • AVA400
  • AVA800

問題

  • お客様がクラウドクレデンシャルをローテーションしようとすると、 AltaVault は、更新されたクレデンシャルを使用していないことを示す「アクセス拒否」メッセージを生成します。
  • AltaVault アプライアンスでクラウドクレデンシャルをローテーションしているときに、システムログに次のメッセージが表示されることがあります。

rfsd[2254]: [curl.INFO] (2279) (12:46:40.857074): Connection 1 seems to be dead!
rfsd[2254]: [curl.INFO] (2279) (12:46:40.857086): Closing connection 1
rfsd[2254]: [curl.INFO] (2279) (12:46:40.907140): SSL certificate verify ok.
rfsd[2254]: [curl.INFO] (2279) (12:46:40.907218): HEAD /testing/megastore.guid
HTTP/1.1
rfsd[2254]: [curl.INFO] (2279) (12:46:40.923534): HTTP/1.1 403 Server failed to
authenticate the request. Make sure the value of Authorization header is formed
correctly including the signature.
rfsd[2254]: [retry.ERR] (2279) failed request 0 of meta testing / megastore.guid
Knowledgebase
after receiving 0: "HTTP: Forbidden", status=access denied
rfsd[2254]: [megastore_guid.ERR] (2279) Cloud connection check failed: access
denied
mgmtd[1706]: [mgmtd.INFO]: Disconnected from cloud
mgmtd[1706]: [mgmtd.NOTICE]: Configuration saved to database initial

  • 次に、 Amazon Web Services ( AWS )を使用する AltaVault のログエントリの例を示します。

rfsd[27059]: [retry.ERR] (27097) failed request 0 of get test-alatavault /
megastore.guid after receiving 0: "InvalidAccessKeyId: The AWS Access Key Id you
provided does not exist in our records.", status=access denied

 

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