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「認証トークンを取得しようとしています」時の missingToken エラー

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Category:
element-software
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hci
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環境

  • NetApp Elementソフトウェア11.3以降のバージョン
  • 管理ノード(mNode)

問題

次の出力がAIQ Collector Contaner(mnode-svc-aiq-collector)ログに記録されます。

AIQコレクタコンテナ(mnode-svc-aiq-collector)のログ:

MainThread:[sf.mon.mnode_api_client:get_mnode_settings:101]INFO:Attempting to get session from mnode API
MainThread:[sf.mon.mnode_api_client:log_it:36]DEBUG:Retrying sf.mon.mnode_api_client.MNodeApiClient.get_mnode_settings_with_retries in 60.0 seconds as it raised (Unable to decrypt stored MNode auth configuration settings. The data protection keys may have been removed or overwritten.)

INFO Attempting to retrieve auth token...
/tmp/_MEIpLgicD/urllib3/connectionpool.py:858: InsecureRequestWarning: Unverified HTTPS request is being made. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/la...l#ssl-warnings
ERROR (missing_token) Missing access token parameter.
Traceback (most recent call last):
*
*
*
  File "site-packages/oauthlib/oauth2/rfc6749/parameters.py", line 389, in validate_token_parameters
MissingTokenError: (missing_token) Missing access token parameter

 SetAuthConfigurationを呼び出すと、xDBVersionMismatchエラーが 新しいクラスタマスターの認証ログ(/var/log/sf-element-auth.info)に表示されます。
element-auth[22660]: An error occurred while refreshing the key ring. Will try again in 2 minutes.
element-auth[22660]: element_auth_svc.Exceptions.ServiceUnavailableException: Unable to store configuration data to Element API: ms/MSRestAPIServer.cpp:951
6 void solidfire::MSRestAPIServer::SetAuthConfiguration(const solidfire::JsonParams&, Json::Value&): Check failed: [Throw]
element-auth[22660]: Exception: xDBVersionMismatch at void solidfire::ThrowIfFatalError(const solidfire::DBException&, const string&) (cs/DBCommon.cpp:134): DBClient operation failed due to version mismatch at [/elementauth/mNode]
element-auth[22660]:  ---> Element.Core.Exceptions.ApiServerException: ms/MSRestAPIServer.cpp:9516 void solidfire::MSRestAPIServer::SetAuthConfiguration(const solidfire::JsonParams&, Json::Value&): Check failed: [Throw]
element-auth[22660]: Exception: xDBVersionMismatch at void solidfire::ThrowIfFatalError(const solidfire::DBException&, const string&) (cs/DBCommon.cpp:134): DBClient operation failed due to version mismatch at [/elementauth/mNode]
Swagger UI がクラスタにログインまたは認証できない
  • Swagger UIの特長Internal Server error
  • Hybrid Cloud Control(HCC)UIで接続エラーが500
  • HCC UIがクラスタで認証できない
  • mnode-svc-aiq-collector サービスで次のエラー が繰り返し表示されます。

mnode_mnode-svc-aiq-collector.1.ldqo22pevihd@SF-F9D9    | Sep 12 2020 14:58:49.620 INFO Attempting to retrieve asset information...
mnode_mnode-svc-aiq-collector.1.wli9iaea4d1d@SF-F9D9    | Sep 12 2020 10:31:51.407 INFO Attempting to retrieve asset information...

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