メインコンテンツまでスキップ

mNode Telemetry Serviceログに「WARNING Mnode/About returned mnode_ip= unknown」と表示される

Views:
4
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
solidfire
Last Updated:

環境

  • 管理ノード( mnode )
  • 管理サービス2.20

問題

mNode Telemetry Serviceが「Connection Refused」エラーを受信し、 Mnode /about 「mnode_host_ip = unknown」と表示される

2022-08-17T15:32:27.312Z |    1 | 167150003 |   MainProcess-MainThread      |       mnode_models:35   | WARNING | Mnode /about returned mnode_host_ip=unknown defaulting to "127.0.0.1"
2022-08-17T15:37:26.706Z |    1 | 167449397 |   MainProcess-mnode-api-thread_4 |         __init__:97   | INFO   | mnocde url = http://mnode/1/assets
2022-08-17T15:37:26.707Z |    1 | 167449397 |   MainProcess-mnode-api-thread_0 |         __init__:97   | INFO   | mnocde url = https://127.0.0.1/inventory/1/installations/c91b15a3-1f51-402e-9d64-c9944c472a00
2022-08-17T15:37:26.840Z |    1 | 167449531 |   MainProcess-MainThread      |     mnode_api_client:202  | ERROR   | Failed to get json from mNode API url=https://127.0.0.1/inventory/1/installations/c91b15a3-1f51-402e-9d64-c9944c472a00
Traceback (most recent call last):
  File "/usr/lib/python3.8/site-packages/urllib3/connection.py", line 169, in _new_conn
   conn = connection.create_connection(
  File "/usr/lib/python3.8/site-packages/urllib3/util/connection.py", line 96, in create_connection
   raise err
  File "/usr/lib/python3.8/site-packages/urllib3/util/connection.py", line 86, in create_connection
   sock.connect(sa)
ConnectionRefusedError: [Errno 111] Connection refused

問題は mnode_host_ip 、が「不明」であることです。「https://[mNodeIP]/mnode/1/about"」には次の値が表示されます。

{
  "os_version": "SolidFire Element Software 12.3",
  "docker_version": "18.09.8",
  "eula_accepted": false,
  "version": "1.4.81",
  "mnode_host_ip": "unknown",
  "mnode_bundle_version": "2.20.69",
  "authorize_url": "https://10.196.127.85/auth/connect/authorize",
  "eula_accepted_date": "",
  "token_url": "https://10.196.127.85/auth/connect/token"
}

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.