RHEL 7.x または OVA 上の OnCommand Unified Manager 9.5 で取得サーバが起動されたままになりません

環境

• OnCommand Unified Manager 9.5 
• RHEL 7.x
• 仮想アプライアンス

問題

Unified Manager 9.4 から 9.5 へのアップグレード後、「 ocieau 」サービスはオンラインのままになりません。

OCUM / OnCommand Unified Manager 9.x では取得サービスが停止しているため、すべてのクラスタを監視できません。

OnCommand Unified Manager のアップグレード後に RHEL 7.x でのサービスがオンラインのままになることはありません。

ocieau サービスのステータスを確認します。

 systemctl status ocieau.service
* ocieau.service - LSB: OnCommand Insight Essentials AU
 Loaded: loaded (/opt/netapp/systemd/system/ocieau; enabled; vendor preset: disabled)
 Active: inactive (dead) since Mon 2019-01-21 10:39:20 CET; 23min ago
 Process: 16276 ExecStop=/opt/netapp/systemd/system/ocieau stop (code=exited, status=0/SUCCESS)
 Process: 15656 ExecStart=/opt/netapp/systemd/system/ocieau start (code=exited, status=0/SUCCESS)
 Main PID: 15656 (code=exited, status=0/SUCCESS)

Jan 21 10:37:53 %SystemName% systemd[1]: Starting LSB: OnCommand Insight Essentials AU...
Jan 21 10:37:53 %SystemName% ocieau[15656]: Starting NetApp OnCommand Insight Essentials Acqisition service ocieau
Jan 21 10:37:53 %SystemName% ocieau[15656]: NetApp OnCommand Insight Essentials Acquisition service started successfully
Jan 21 10:37:53 %SystemName% systemd[1]: Started LSB: OnCommand Insight Essentials AU.
Jan 21 10:39:20 %SystemName% systemd[1]: Stopping LSB: OnCommand Insight Essentials AU...
Jan 21 10:39:20 %SystemName% ocieau[16276]: NetApp OnCommand Insight Essentials Acquisition service already stopped
Jan 21 10:39:20 %SystemName% systemd[1]: Stopped LSB: OnCommand Insight Essentials AU.

OCUMserver.log

に、次の変更ログの更新を待機中というリストが表示されます。

%datestamp% ERROR [oncommand] [pool-21-thread-3] [c.n.i.c.u.AcquisitionUnitStatusUtil] Unable to invoke AU EJB
java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is:
        java.net.ConnectException: Connection refused (Connection refused)]
        at javax.management.remote.rmi.RMIConnector.connect(RMIConnector.java:369)
        at javax.management.remote.JMXConnectorFactory.connect(JMXConnectorFactory.java:270)
        at com.netapp.ipc.common.util.AcquisitionUnitStatusUtil.getAcquisitionUnitStartTime(AcquisitionUnitStatusUtil.java:42)
        at com.netapp.ipc.common.util.AcquisitionUnitStatusUtil.isAcquisitionUnitRunning(AcquisitionUnitStatusUtil.java:30)
        at com.netapp.scalemonitor.service.DiskMonitorService.monitor(DiskMonitorService.java:134)
        at com.netapp.scalemonitor.ScaleMonitor.monitorDiskSpace(ScaleMonitor.java:35)
        at com.netapp.scalemonitor.ScaleMonitorConfiguration$1.run(ScaleMonitorConfiguration.java:55)
        at org.springframework.scheduling.support.DelegatingErrorHandlingRunnable.run(DelegatingErrorHandlingRunnable.java:54)
        at org.springframework.scheduling.concurrent.ReschedulingRunnable.run(ReschedulingRunnable.java:81)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)
Caused by: javax.naming.ServiceUnavailableException: null
        at com.sun.jndi.rmi.registry.RegistryContext.lookup(RegistryContext.java:136)
        at com.sun.jndi.toolkit.url.GenericURLContext.lookup(GenericURLContext.java:205)
        at javax.naming.InitialContext.lookup(InitialContext.java:417)
        at javax.naming.InitialContext.lookup(InitialContext.java:417)
        at javax.management.remote.rmi.RMIConnector.findRMIServerJNDI(RMIConnector.java:1955)
        at javax.management.remote.rmi.RMIConnector.findRMIServer(RMIConnector.java:1922)
        at javax.management.remote.rmi.RMIConnector.connect(RMIConnector.java:287)
        ... 15 common frames omitted
Caused by: java.rmi.ConnectException: Connection refused to host: localhost; nested exception is:
        java.net.ConnectException: Connection refused (Connection refused)
        at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:619)
        at sun.rmi.transport.tcp.TCPChannel.createConnection(TCPChannel.java:216)
        at sun.rmi.transport.tcp.TCPChannel.newConnection(TCPChannel.java:202)
        at sun.rmi.server.UnicastRef.newCall(UnicastRef.java:338)
        at sun.rmi.registry.RegistryImpl_Stub.lookup(RegistryImpl_Stub.java:112)
        at com.sun.jndi.rmi.registry.RegistryContext.lookup(RegistryContext.java:132)
        ... 21 common frames omitted
Caused by: java.net.ConnectException: Connection refused (Connection refused)
        at java.net.PlainSocketImpl.socketConnect(Native Method)