メインコンテンツまでスキップ

OnCommand Workflow Automation エラー「クライアントがサーバから要求された認証プロトコルをサポートしていません。」

環境

  • OnCommand Workflow Automation 5.1.1(WFA)
  • Active IQ Unified Manager 9.7+ ( AIQUM )

問題

  • OnCommand Workflow Automation 5.1.1では、Active IQ Unified Manager 9.7以降をデータソースとして追加できません
  • \Program Files\NetApp\WFA\jboss\standalone\log\wfa.logログファイルには次のログ行が含まれています。
021-01-19 05:34:33,321 ERROR [com.netapp.wfa.job.backend.JobsExecutionInterceptor] (Thread-965 (ActiveMQ-client-global-threads)) Job CacheJob{, dataSourceId=DataSourceInfo{id=1, name='OCUM Data Source', connectionDetails=ConnectionDetails{id=10, ip='ocum.com', port=3306, userName='wfa', password='******', databaseName='', timeoutInMinutes=10, lastUpdateTime=0}, dataProviderType=DataProviderType{id=9, productType='Active IQ Unified Manager', productVersion='9.7', scheme='cm_storage'}}, schemeId=Scheme{id=5, name='cm_storage'}, dataSourceName='Initial Data Source', schemeName='cm_storage'} failed: javax.ejb.EJBException: com.netapp.wfa.util.SqlShellException: Failed to get connection from data-source
at org.jboss.as.ejb3@17.0.1.Final//org.jboss.as.ejb3.tx.CMTTxInterceptor.invokeInNoTx(CMTTxInterceptor.java:223)
at org.jboss.as.ejb3@17.0.1.Final//org.jboss.as.ejb3.tx.CMTTxInterceptor.never(CMTTxInterceptor.java:327
Caused by: java.sql.SQLNonTransientConnectionException:
Client does not support authentication protocol requested by server. Consider upgrading MariaDB client. plugin was = caching_sha2_password

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.