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SMHVバックアップに失敗しました。エラー「バックアップ処理後にSnapshotの名前を変更中にエラーが発生しました」が発生しました

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Category:
snapmanager-for-hyper-v<a>2009417607</a>
Specialty:
snapx
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環境

  • SnapManager for Hyper-V(SMHV)
  • SnapDrive for Windows(SDW)

問題

SMHVバックアップは、バックアップ処理後にSnapshotの名前を次のエラーで変更できません。
 
SMHVのジョブログ:
 
[2023/01/02 AM 04:35:27,(139)]バックアップ処理後にスナップショットの名前を変更中にエラーが発生しました。
[2023/01/02 AM 04:35:27, (139)] Backup task: failed to complete
[2023/01/02 AM 04:35:27, (139)] AutoSupport is disabled, AutoSupport update will not be performed
[2023/01/02 AM 04:35:27, (139)] An error occured while creating the hyper-V backup.
[2023/01/02 AM 04:35:27, (139)] Backup task failed to succeed. An error occured while renaming snapshots after backup operation.
[2023/01/02 AM 04:35:27, (139)] An error occurred while processing the backup.
 An error occured while renaming snapshots after backup operation.
 
Snpdrvdbg.log:
 
01/02-04:35:40.619      PID:2372        TID:14544       SDAPISnapshotServiceImp.h@1790                entered SDSnapshot_11::SDSnapshotsRename
01/02-04:35:40.621      PID:2372        TID:14544       SDAPISnapshotServiceImp.h@1832                SDSnapshot_11::SDSnapshotsRename: marshalling managed to native...total managed=1
01/02-04:35:40.622      PID:2372        TID:14544       SDAPISnapshotServiceImp.h@1835                SDSnapshot_11::SDSnapshotsRename: marshalled managed to native
01/02-04:35:40.622      PID:2372        TID:14544       snapshot.h@126                CSnapShot ctor called, m_hAsyncUPHandle at address ea8c3f8
01/02-04:35:40.622      PID:2372        TID:14544       SDAPISnapshotServiceImp.h@1860                SDSnapshot_11::SDSnapshotsRename: call IID_ISnapShot11::RenameSnapShots()...
01/02-04:35:42.636      PID:2372        TID:14544       filer.cpp@1114          Unable to get filer version for 'fas8300-san.yc.com'. Error: RPC Error - The RPC server is unavailable. 
01/02-04:35:42.636      PID:2372        TID:14544       localerror.cpp@82              Is_VDS_ITF_Error(): false.
01/02-04:35:42.636      PID:2372        TID:14544       localerror.cpp@94              Is_WMI_ITF_Error(): false.
01/02-04:35:42.636      PID:2372        TID:14544       filer.cpp@1115         Failed to get Data ONTAP version running on the storage system fas8300-san.yc.com. as it is not reachable. Ensure proper network connectivity and make sure the name resolution is working properly.

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