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SMHVがCIFS / SMB共有のバックアップを作成できない

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環境

  • SnapManager for Hyper-V（SMHV）
  • 9.9.1 ~ 9.11.1より前のONTAP（Pリリースを含む）

問題

SMHVのバックアップが失敗し、SMHVジョブレポートに次のエラーが表示されます。

Snapshot creation failed for one or more volumes. A snapdrive error occured while processing snapshot creation request.
Your backup operation failed.
Failed to get volume for SMB share : \\<Share_Path>.
Error Resolution: Ensure that the specified resource names are valid.
 
Check the Windows Event Log and SnapDrive logs for more details

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