Snapshot のマウント中にタイムアウトが発生したために SMSQL の検証が失敗します

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Category:: snapmanager-for-microsoft-sql-server

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環境

SnapManager for Microsoft SQL Server （ SMSQL ） 7.2.3
SnapDrive for Windows （ SDW ） 7.1.5

問題

Snapshot のマウント中にタイムアウトが発生したために SMSQL の検証が失敗します。
SMSQL バックアップレポートには、 Snapshot をにマウントできないこと Unspecified error 0x80004005が示されています。

[<HOST>] *** VERIFY DATABASE AFTER BACKUP

[<HOST>] Collecting verification information... [<HOST>] Getting database backup information from SnapInfo file... [<HOST>] Running verification from local server.... [<HOST>] Mounting Snapshot [<Snapshot>] for [<DRIVE_LETTER>] of Computer [<HOST>] [<HOST>] SnapManager will use directory [PATH>] to mount snapshot [<Snapshot>] [<HOST>] Mount point directory [PATH>] [<HOST>] Snapshot will be mounted on directory [<PATH>]

[<HOST>] Starting SDAPI mount snapshot... [<HOST>] Preparing LUN '<DRIVE_LETTER>', for SDAPI operation... [<HOST>] Mounting snapshot: <Snapshot> [<HOST>] Snapshot mount failed. [<HOST>] [SDAPI Communication Exception]: Timeout has occurred while waiting for disk arrival notification from the operating system.

[<HOST>] SDAPI failed to mount snapshot. [<HOST>] [SDAPI Communication Exception]: Timeout has occurred while waiting for disk arrival notification from the operating system.

[<HOST>] Error Code: 0x80004005 Unspecified error

または

[<HOST>] *** VERIFY DATABASE AFTER BACKUP

[<HOST>] Starting SDAPI mount snapshot...

[<HOST>] Preparing LUN '<DRIVE_LETTER>', for SDAPI operation... [<HOST>] Mounting snapshot: <Snapshot> [<HOST>] Snapshot mount failed. [<HOST>] [SDAPI Communication Exception]: Failed to connect LUN on some or all non-owner nodes. Please check event log for more details.

[<HOST>] SDAPI failed to mount snapshot. [<HOST>] [SDAPI Communication Exception]: Failed to connect LUN on some or all non-owner nodes. Please check event log for more details.

[<HOST>] Error Code: 0x80004005 Unspecified error

Snpdrvdbg.log でデバイスのスキャンを再試行したあとにタイムアウトが検出さ rescanAndWaitForDeviceArrival()れたことを示します。

PID:<PID> TID:<TID> DiskMountInfo.cpp@2238 Start rescanAndWaitForDeviceArrival() PID:<PID> TID:<TID> rescanable_scsi_entity.cpp@10 Start rescanSCSIBusByDeviceName(), deviceName: \\.\Scsi0:. PID:<PID> TID:<TID> rescanable_scsi_entity.cpp@22 Finish rescanSCSIBusByDeviceName() PID:<PID> TID:<TID> rescanable_scsi_entity.cpp@10 Start rescanSCSIBusByDeviceName(), deviceName: \\.\Scsi1:. PID:<PID> TID:<TID> rescanable_scsi_entity.cpp@22 Finish rescanSCSIBusByDeviceName() PID:<PID> TID:<TID> rescanable_scsi_entity.cpp@10 Start rescanSCSIBusByDeviceName(), deviceName: \\.\Scsi3:. PID:<PID> TID:<TID> rescanable_scsi_entity.cpp@22 Finish rescanSCSIBusByDeviceName() PID:<PID> TID:<TID> rescanable_scsi_entity.cpp@10 Start rescanSCSIBusByDeviceName(), deviceName: \\.\Scsi2:. PID:<PID> TID:<TID> rescanable_scsi_entity.cpp@22 Finish rescanSCSIBusByDeviceName()

PID:<PID> TID:<TID> System.cpp@3697 Start CSystem::diskFound .. PID:<PID> TID:<TID> System.cpp@3729 Finish CSystem::diskFound: FALSE PID:<PID> TID:<TID> DiskMountInfo.cpp@2238 Start rescanAndWaitForDeviceArrival()

..

PID:<PID> TID:<TID> System.cpp@3729 Finish CSystem::diskFound: FALSE PID:<PID> TID:<TID> localerror.cpp@82 Is_VDS_ITF_Error(): false. PID:<PID> TID:<TID> localerror.cpp@94 Is_WMI_ITF_Error(): false. PID:<PID> TID:<TID> DiskMountInfo.cpp@2261 Timeout has occurred while waiting for disk arrival notification from the operating system. HRESULT 0xc004027c.

注：Snpdrvdbg.log このエラーは、他のノードが Windows クラスタ構成の場合に表示されます。