SnapManager for Oracle のバックアップが、実行されたヘルパープロセスに接続できません

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Category:: snapmanager-for-oracle

Specialty:: snapx

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環境

SnapManager for Oracle（SMO）

問題

smo backup に失敗し、次のエラーが表示されます。

Cannot perform operation: Backup Create. Root cause: REMOTE-00005: Timeout of 60.0 seconds trying to connect to spawned helper process.

[ERROR] REMOTE-00005: Timeout of 60.0 seconds trying to connect to spawned helper process.
 [ERROR] EXE-00003: Killing spawned process for command: ./bin/launch-java com.netapp.common.remote.RemoteObjectFactoryImpl <RemoteIP><PortNum>
 [ERROR] SMO-13032: Cannot perform operation: Backup Create. Root cause: REMOTE-00005: Timeout of 60.0 seconds trying to connect to spawned helper process.
 [ERROR] SMO-13048: Backup Create Operation Status: FAILED