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OTV webコンソールは、導入が失敗し、エラーコード05061が表示される

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環境

  • ONTAP tools for VMware vSphere v10.x
  • VMware vSphere v7.x、v8.x

問題

  • 一定の時間が経過した後、ONTAP tools for VMware vSphere(OTV)v10.xの導入後にOTV仮想マシン(VM)を右クリックしてLaunch Web Consoleを選択すると、ログインプロンプトに次のメッセージが表示されます:

ERROR: ONTAP Tools Services deployment has failed with error code 05061.

  • OTV VM を vSphere で電源オフ/オンまたは再起動しても問題は解決しません
  • OTV VM にログインし、(4)サポートと診断 | (2)診断シェルへのアクセスまたは SSH 経由のリモートアクセスを選択し、コマンドを実行すると:kn get pods | grep CrashLoopBackOff,  以下の例のように複数の Kubernetes ポッドがCrashLoopBackOff 状態で見つかります。

clipboard_ebd63e5aff59d35c078f1bda73168ce1a.png

 

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