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ONTAP Tools for VMware vSphere（OTV）：OTV 9.13へのアップグレードが失敗する

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環境

VMware vSphere （OTV）9.13向けNetApp ONTAPツール

問題

OTVのバージョン9.12から9.13へのインプレースアップグレードを実行すると、 次のエラーが発生して失敗します。

  • upgrade script failed
  • Virtual appliance upgrade failed.
  • Contact NetApp customer support and provide the necessary log information.

注：  追加情報のエラーメッセージのスクリーンショット

 

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