メインコンテンツまでスキップ

SnapCenter vSphere Plugin 4.0 から VM のファイルをリストアしようとしたときに、指定したクレデンシャルを使用してゲストシステムにアクセスできませんでした

Views:
6
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx<a>VMware</a><a>1080317</a><a>用SnapCenter プラグイン</a>
Last Updated:

環境

  • SnapCenter Plug-in for VMware(SCV)4.0/4.1.1
  • NetApp データブローカー( NDB )
  • SnapCenter Plug-in for VMware(SCV)4.3以降

問題

ゲストファイルの復元を実行しようとしているときに表示されるエラーメッセージ:

Failed to access guest system using specified credentials.
Please verify VMWare tools is installed/running on the system and account used has domain administrator privileges.
Error is ApiException Failed to start process in guest system SystemError vix error codes = (3004, 0).

表示場所 vmcontrol_jetty_server.log

com.netapp.nvpf.api.model.ApiException: Failed to access guest system using specified credentials.
Verify if VMWare tools is installed or running on the system and the account is built-in administrator account. Error is ApiException  Failed to start process in guest system InvalidGuestLogin

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.