SCOまたはSCHANAのバックアップが次のエラーで失敗します。sudo：パスワードを読み取るにはターミナルが必要です。

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Category:: snapcenter

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環境

SnapCenter Plug-in for Oracle（SCO）4.8以降
SnapCenter Plug-in for SAP HANA（SCHANA）4.8以降

問題

SCOバックアップが失敗し、SPLまたはHANAのログに次のエラーが記録されます。

DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor root"test -f /etc/oracle/olr.loc && echo true || echo false"] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:01.451] (Exit Value: 1): sudo: a terminal is required to read the password; either use the -S option to read from standard input or configure an askpass helper

DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor oracle"ls -ld /oracle/product/19C/bin/sqlplus | sed 's/[ ][ ]*/ /g' | cut -d' ' -f3"] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:01.857] (Exit Value: 1):sudo: a terminal is required to read the password; either use the -S option to read from standard input or configure an askpass helper

DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor snapuser env] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:02.145] (Exit Value: 1): sudo: a terminal is required to read the password; either use the -S option to read from standard input or configure an askpass helper

ERROR DRes-ODIRDEV c.n.c.r.RemoteObjectFactoryFactory - REMOTE-00001: Unable to connect to spawned helper process. Error: sudo: a terminal is required to read the password; either use the -S option to read from standard input or configure an askpass helper