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SCVゲストファイルのリストア処理が「VMへのディスクの接続中に例外が発生しました」というエラーで失敗します。

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環境

  • SnapCenter サーバ 4.x
  • SnapCenter Plug-in for VMware vSphere 4.x

問題

ゲストファイルのリストア処理に失敗しました。

ディスクがマウントされたことを示すSnapCenter およびvCenter Monitor。

Error Message: "Exception happened while attaching disk to vm"

Aegisログファイル

com.netapp.aegis.sfr.SFRManager [JobId:xxx] Guest mount path returned by attach disk was null
com.netapp.aegis.sfr.SFRManager [JobId:xxx] Exception happened while attaching disk to vm. Exception message: Failed to online new drive on guest, error during onlining Could not find drive with serial number 6000xxxxxxxxxxxxxxxxxxxxxxx
com.netapp.aegis.sfr.SFRManager Set session online complete
com.netapp.aegis.sfr.SFRManager [JobId:xxx] Attach disk failed , ending sfr session

SCWログファイル

Verbose SAL PID=[6104] TID=[5356] Creating Mounted Resource 17263278
Verbose SAL PID=[6104] TID=[5356] Creating Mounted Resource for Volume parent xxxxxxxxxx clone volume yyyyyyyyyy
Verbose SAL PID=[6104] TID=[5356] --NFSMountStrategy::MountResource
Verbose SAL PID=[6104] TID=[5356] Mounted Resource parent volume xxxxxxxxxx clone volume yyyyyyyyyy
Verbose SAL PID=[6104] TID=[5356] ++NFSMountStrategy::RollbackCloneForFailedMount
Verbose SAL PID=[6104] TID=[5356] --NFSMountStrategy::RollbackCloneForFailedMount

SnapCenter モニタビュー:

1082004-1.png

Windowsがステータスが「オフライン」のディスクを追加しました

[Disk Management]ビュー:

1082004-2png

20秒後にディスクが取り外されました。

[SCV Job Monitor]ビュー:

1082004-3. png

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