vCenterのLDAPエラーが原因で、SCVバックアップがInternal Server Errorで失敗します

最後の更新
PDFとして保存

Views:: 36

Visibility:: Public

Votes:: 0

Category:: snapcenter

Specialty:: snapx<a>2009533730</a>

Last Updated:

環境

SnapCenter Plug-in for VMware vSphere （ SCV ）

問題

SCV bakcupが次のエラーで失敗します。

Error: Unable to update job on job service : Error occured while calling protection services: Internal Server Error

ssoAdminServer.log vCenterで「Error：

2023-04-03T15:18:06.672Z WARN ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.ServerUtils] cannot bind connection: [ldap://<VCENTER>:389, <VCENTER>@vsphere.local]
 2023-04-03T15:18:06.672Z ERROR ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.ServerUtils] cannot establish ldap connection with URI: [ldap://<VCENTER>:389] because [com.vmware.identity.interop.ldap.TimeoutLdapException] with reason [Timed out] therefore will try to attempt to use secondary URIs, if applicable
 2023-04-03T15:18:06.672Z ERROR ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.config.directory.DirectoryConfigStore] com.vmware.identity.interop.ldap.TimeoutLdapException: Timed out
 LDAP error [code: -5]
 2023-04-03T15:18:06.673Z ERROR ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.IdentityManager] Failed to get all certificates for tenant [vsphere.local]
 2023-04-03T15:18:06.673Z ERROR ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.ServerUtils] Exception 'com.vmware.identity.interop.ldap.TimeoutLdapException: Timed out
 LDAP error [code: -5]'

注：
ssoAdminServer.log パス /var/log/vmware/sso/ssoAdminServer.log はvCenter Serverにあります